The
new gate controller has been installed. We took great steps to make the
transition as smooth as possible by keeping most of the user-end
processes the same. Since this controller is more advanced and newer
than the one we had before, there are a few differences.
QUICK BULLET POINTS
1. Remotes. No change. Should work as before.
2. Entry Codes. No "Key Button". Just enter your gate (entry) code.
3. Directory. Essentially the same. If someone calls you from the gate controller, just press "9" to open the gate for them.
Entry Codes:
There is no "key" button to push when entering your entry code. You
will just need to enter your code on the keypad to open the gate. If you
mess up and enter a wrong code or start pushing buttons willy-nilly,
just press * to reset and then enter your code. (There is a security
feature built-in that after 7 tries, the keypad will lock and be
inoperable for a few minutes.)
Your gate code should be the
same as before. The data from the old system had to be manually inputted
into the new system. I would be surprised if there were no mistakes or
typos. I have fat fingers so my typing and data entry skills are bit
clumsy. If you have problems, please email
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, and I will check and/or correct the code.
Directory:
As like the other controller, this one allows you to grant access to
visitors from either your telephone or mobile phone by pressing 9 when
they call you from the gate directory.
When a visitor arrives at
the gate, they are instructed to find your “Directory Code” by pressing #
to enter the directory and navigating it to find your directory code.
They will then enter your 3 digit directory code. The system will
automatically call you. Your telephone number will never be displayed to
the visitor. If the visitor already knows your directory code, they can
press # then immediately enter your directory code. For most of you,
the first 3 digits of your entry code is your directory code. There are a
few exceptions. And you know who you are.
When you
answer a visitor’s call, you will be able to talk to the visitor and
decide if you want to let them enter or not. There is a limited time
allowed for the call (about a minute). During the last ten seconds
allowed, beeps will sound to warn you of the limited time. You can press
# to extend the talking time or choose one of these options:
- Press 9 to open the gate for your visitor and then hang up
- Press * or just hang up to disconnect the visitor without granting access
Again,
the directory codes, and the associated resident name/phone number the
controller calls, was taken from the previous system and had to manually
be inputted into the new system. I invite all residents to test out the
directory system to make sure we have the correct phone number
programmed. If there is an issue please let me know (
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).
If your name is not in the gate directory, we probably do not have a
good phone number for you programmed into the system.
Also,
a thing about phone numbers. We can use any phone number (landline,
mobile, even voip numbers...I think??? haven't tested it) as long as you
can dial 9 and it produces a tone that will open the gate. The phone
system at the controller is a local landline number, (817) 573-1213.
Some area codes and prefixes are considered local where many are
considered long distance. (A Fort Worth phone number would be consider
as long distance). For those long distance calls, I have to add a 1 to the phone number programmed into the system. I have a list of area
codes/prefixes that are considered local that I cross reference, but
mistakes could have been made when programmed into the new system. If
you test or you have a visitor that calls you from the box and they get
that operator voice saying, "the number you have called cannot be
completed as dialed" or something to that effect, then I probably need
to add a 1 to your phone number. Just let me know, and I will get it
corrected.
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